Privacy Policy – MySatoshi

Last Updated: 2 August 2024

Welcome to MySatoshi (“Company”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform to purchase digital assets, manage your account, and access our investment-related services.

By using MySatoshi.co, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Identification Information

We may collect:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Government-issued ID (for KYC verification)

  • Residential address

b. Financial Information

To process transactions:

  • Payment wallet information

  • Transaction history

c. Account & Usage Data

We collect:

  • Login details

  • IP address

  • Device information

  • Browser type

  • Interaction logs within our platform

d. Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience

  • Analyze platform performance

  • Provide personalized content

2. How We Use Your Information

We use collected data to:

  • Create and manage user accounts

  • Process purchases of digital coins

  • Provide investment-related platform services

  • Communicate important updates, reports, or notifications

  • Detect and prevent fraudulent or unauthorized activities

  • Comply with legal and regulatory requirements

  • Improve platform security, performance, and features

3. How We Protect Your Information

We implement multiple safeguards, including:

  • Encryption of sensitive data

  • Secured server infrastructure

  • Two-factor authentication (2FA)

  • Regular security audits

  • Restricted access to personal information

While we strive to protect your data, no online system is 100% secure. Users are encouraged to maintain strong passwords and protect their accounts.

4. Data Sharing & Disclosure

We do not sell or trade your personal information.

We may share data only with:

  • Payment processors (to facilitate deposits and withdrawals)

  • KYC verification partners

  • Regulatory authorities (if legally required)

  • Service providers assisting with security, analytics, or customer support

All third parties are required to maintain confidentiality and follow data protection standards.

5. Your Rights

You may request to:

  • Access your personal data

  • Update or correct inaccurate information

  • Request deletion of your account

  • Withdraw consent (where applicable)

  • Request information on how your data is processed

Contact our support team to exercise these rights.

6. Data Retention

We retain user information for as long as:

  • Your account is active

  • Required by laws or regulations

  • Necessary for dispute resolution, auditing, and security

7. Children’s Privacy

MySatoshi does not provide services to individuals under the age of 18.
We do not knowingly collect personal information from minors.

8. International Data Transfers

Your information may be processed on servers located in different countries.
We take steps to ensure that such transfers comply with applicable data protection laws.

9. Updates to This Privacy Policy

We may update this policy periodically.
Changes will be posted on this page with a revised “Last Updated” date.
Continued use of the platform after updates indicates acceptance of the new policy.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

Email: support@mysatoshi.co
Website: www.MySatoshi.co

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